My home pc got infected with Trojan !!.
Issue: Eveytime I click on the browser, I get a security popup message warning from fake microsoft as " Unknown error Win32/Trojan" error.
How did I resolve it?
1. From system32 folder, copy the taskmgr program in to desktop
2. Rename the taskmanager as trojan.exe
3. Click on "taskmanager" and kill "hotfix.exe" process
You can invoke your browser !!....
Do the PC scan using Microsoft live saftey tool: http://onecare.live.com/site/en-us/default.htm
Call microsoft at 1-866-727-2338. It is free service for security issues. They will assist you to clean up the computer.
You can also create a ticket on http://www.microsoft.com/security/portal/Shared/Help.aspx#infected
Other items:
1. Remove all the %temp%
2. Download the following free software and clean your computer. (Free software)
- http://live.sunbeltsoftware.com/download
- http://eset.com/online-scanner
- http://norman.com/ - go to popular download page from support tab. No need to pay money.
- Download Microsoft security essentials from microsoft website
